Legal Notice

Cookies policy

A Cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to the user.

Cookies are essential for the operation of the internet, providing countless advantages in the provision of interactive services, facilitating the navigation and usability of our website.

The information we provide below will help you understand the different types of cookies:

TYPES OF COOKIES

ACCORDING TO THE ENTITY THAT MANAGES THEMOwn cookies Are those that are collected by the editor itself to provide the service requested by the user.
Third-party cookiesAre those that are collected and managed by a third party, these cannot be considered their own.
ACCORDING TO THE TIME PERIOD THAT REMAIN ACTIVATEDSession Cookies They collect data while the user browses the network in order to provide the requested service.
Persistent CookiesThey are stored in the terminal and the information obtained will be used by the person responsible for the cookie in order to provide the requested service.
ACCORDING TO PURPOSETechnical cookies Are necessary for proper web browsing.
Personalization cookies Allow the user the features (language) for browsing the website
Analysis cookies They allow the provider the analysis linked to the navigation performed by the user, in order to keep track of the use of the website, as well as to make statistics of the most visited contents, number of visitors, etc.
Advertising cookiesThey allow the editor to include advertising spaces on the web, depending on the content of the website itself.
Behavioral advertising cookies They allow the editor to include in the website advertising spaces according to the information obtained through the user's browsing habits.

According to the provisions of article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), JOKOSARE SL informs of the cookies used on our website:

TYPES OF COOKIES
Own cookiesThird-party cookiesSession CookiesPersistent Cookies
Technical cookies
Personalization cookies
Analysis cookies
Advertising cookies
Behavioral advertising cookies

Google Analytics: Stores cookies to compile statistics on traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any right in this regard must be done by communicating directly with Google.

Google Analytics cookies are stored on servers located in the United States and undertakes not to share them with third parties, except in cases where it is necessary for the operation of the system or when the law requires it. According to Google, it does not save your IP address.

Google Inc. is a company attached to Privacy Shield that guarantees that all data transferred will be treated with a level of protection according to European regulations. You can check detailed information in this regard through the following link: https://support.google.com/analytics/answer/6004245.

If you wish, you can use the Google Analytics Browser Disabling Supplement through which instructions the analytical cookies of that service can be rejected in all browsers. You can find more information about it at the following link: https://tools.google.com/dlpage/gaoptout.

Likewise, JOKOSARE SL informs the user that it has the possibility to configure its browser so that it is informed of the reception of cookies, being able, if it so wishes, to prevent them from being installed on its hard disk.

Below we provide you with the links of various browsers, through which you can make this configuration:

Conditions of use

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), JOKOSARE SL informs that it is the owner of the website www.ludoteka.com. In accordance with the requirement of article 10 of the aforementioned Law, JOKOSARE SL informs of the following data:

The owner of this website is JOKOSARE SL, with CIF B20711685 and registered office in Santiago 35, ground floor, left. 20304, IRUN (GIPUZKOA), registered in the Mercantile Registry, in volume 1850, folio 195, sheet SS-18103 and inscription 1. The email address for contacting the company is: contacto@ludoteka.com.

User and liability regime

The navigation, access and use of the JOKOSARE SL website confers the condition of user, which accepts, from browsing the JOKOSARE SL website, all the conditions of use established herein without prejudice to the application of the corresponding mandatory legal regulations as appropriate.

The JOKOSARE SL website provides a great diversity of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will be extended to:

  • The veracity and legality of the information provided by the user in the forms issued by JOKOSARE SL for access to certain content or services offered by the web.
  • The use of the information, services and data offered by JOKOSARE SL contrary to the provisions of these conditions, the Law, morals, good customs or public order, or that in any other way may involve injury to the rights of third parties or the same operation of the website.

Link policy and disclaimers

JOKOSARE SL is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any control over the content from other websites. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.

JOKOSARE SL declares that it has taken all necessary measures to avoid any damage to the users of its website, which may arise from browsing its website. Consequently, JOKOSARE SL is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.

Modifications

JOKOSARE SL reserves the right to make the modifications it deems appropriate, without prior notice, in the content of its website. Both in relation to the contents of the website, and in the conditions of use thereof. Such modifications may be made through its website in any form admissible by law and will be mandatory during the time they are published on the website and until they are validly modified by subsequent ones.

Data protection and privacy policy

In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by JOKOSARE SL with CIF B20711685 and registered office in Santiago 35, under left. 20304, IRUN (GIPUZKOA), in order to be able to attend the service offered and, where appropriate, send you related information that may be of interest to you, as well as facilitate, expedite and fulfill the commitments established between both parties. In compliance with current regulations, JOKOSARE SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.

As long as you do not tell us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use them for the purposes mentioned.

We inform you that the data will be processed in a lawful, loyal, transparent, adequate, pertinent, limited, accurate and updated manner. That is why JOKOSARE SL undertakes to adopt all reasonable measures so that they are suppressed or rectified without delay when they are inaccurate.

In accordance with the rights conferred by current legislation on data protection, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given to the treatment thereof, through the duly established online system, or where appropriate by sending your request to the postal address indicated above or to the email contacto@ludoteka.com. In turn, we inform you that you can contact the Data Protection Delegate of Jokosare SL, by writing to the email address dpo.cliente@conversia.es or by phone 902877192.

By registering with the service you accept the processing of this data and the privacy policy of Jokosare SL.

If you had chosen to give your consent to receive information about news of the service, we inform you that you can revoke this consent at any time through the registration form itself or the corresponding link of the last email you would have received.

You can go to the competent Control Authority to present the claim that you consider appropriate.

Intellectual and industrial property

JOKOSARE SL by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as of the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by JOKOSARE SL. Therefore, they will be works protected as intellectual property by the Spanish legal system, being applicable to them both Spanish and community regulations in this field, as well as international treaties related to the subject and signed by Spain.

All rights reserved. Under the provisions of the Law on Intellectual Property, the reproduction, distribution and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited. in any support and by any technical means, without the authorization of JOKOSARE SL.

The user undertakes to respect the rights of Intellectual and Industrial Property owned by JOKOSARE SL. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or any other physical media provided it is, solely and exclusively, for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of JOKOSARE SL.

Some of the card designs that are played on Ludoteka.com are based on old decks, which are part of the vast collection of the "Fournier" Museum of Alava playing cards, belonging to the Provincial Council of Alava.

The rights on the designs of the cards of the Kukuxumusu / Fournier deck, used among others in certain Ludoteka.com games belong to Ataute, S.L.

The rights on the designs of the Comas Grupo Cartamundi deck cards, used among others in certain Ludoteka.com games, belong to Cartamundi España, S.L.

The rights to the Quarto game belong to the Gigamic company.

Legal actions, applicable legislation and jurisdiction

JOKOSARE SL also reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content, or for breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. JOKOSARE SL is domiciled in GIPUZKOA, Spain.

General contracting conditions

General information

The ownership of this website, Ludoteka.com, is held by JOKOSARE SL, provided with NIF B20711685 and registered in the Commercial Registry of Gipuzkoa, in volume 1850, folio 195, sheet SS-18103 and inscription 1 and whose data of contact are: Santiago 35, under left. 20304, IRUN (GIPUZKOA), contact email address: contacto@ludoteka.com.

This document (as well as all other documents mentioned here) regulates the conditions governing the use of this Website (Ludoteka.com) and the acquisition of the service called Ludo + Subscription, or simply Ludo +.

In addition to reading and accepting these Conditions, before accessing, browsing and / or using this website, the User must have read and accepted the entire Legal Notice, including these General Conditions of Use, the cookie policy, the privacy and data protection policy, as well as the Service usage rules.

When using this Website or when making and / or requesting the acquisition of a service through it, the User consents to be bound by these Conditions and by all the aforementioned, so if you do not agree with all of this , you should not use this Website.

Also, it is informed that these Conditions could be modified. The User is responsible for consulting them each time they accesse, browses and / or use the Website since those that are in force at the time the service acquisition is requested will be applicable.

For all questions that the User may have in relation to the Conditions, they can contact the owner using the contact details provided above or, where appropriate, using the contact form.

The User

The access, navigation and use of the Website, confers the condition of user, so it is accepted, since the navigation of the Website begins, all the Conditions established here, as well as its subsequent modifications, without prejudice of the application of the corresponding mandatory legal regulations according to the case.

The User assumes responsibility for the correct use of the Website.

The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website.

The Website is aimed primarily at Users residing in Spain. Jokosare S.L. does not ensure that the Website complies with laws of other countries, either totally or partially. Jokosare S.L. declines all liability that may arise from such access.

Subscription acquisition process

The duly registered Users can buy on the Website by the established means and forms. They must follow the procedure duly detailed for each of the subscription modalities acquired and for the selected payment method.

Likewise, the User must fill in and / or check the information requested in each step. Next, the User will receive an email confirming that their payment has been received, which automatically implies the beginning of the service, that is, the order confirmation. Where appropriate, this information could also be made available to the User through their personal connection space to the Website.

The communications and payments that intervene during the transactions made on the Website could be archived and kept in the computerized records of Jokosare S.L. in order to constitute a means of proof of the transactions, in any case, respecting the reasonable conditions of security and the laws and regulations in force that apply in this regard, and particularly in compliance with the current regulations on protection of personal data and the rights granted to Users in accordance with the privacy policy of this Website (Legal Notice and General Conditions of Use).

Prices, payments and means of payment

The prices displayed on the Website are the final ones, in Euros (€) and include taxes, unless by legal requirement, especially with regard to VAT, a different matter is indicated and applied. The management costs are included in the final prices of the products as shown on the Website.

Prices may change at any time and are those collected on the page of the purchase process (Your Ludo + subscription) and in the information table on the means of payment, for each subscription period and payment method chosen.

The means of payment accepted will be: Credit or debit card, Paypal, Bank transfer, sending of Premium SMS to the number and in the form indicated on the corresponding page and called to the number 905 indicated on the corresponding page.

In any case, by choosing and using a payment method, the User confirms that they are legally entitled to use the chosen payment method.

Credit cards, debit through virtual POS

Jokosare S.L. It has contracted a virtual POS service with the financial entity La Caixa, which allows such operations to be carried out safely and with credit and debit cards that are indicated on the payment gateway (virtual POS). Thanks to the use of this system the security of the transaction is guaranteed since it has a number of features:

The transmission of the data at the time of the transaction is done through a secure connection (SSH) that is outside the scope of Ludoteka.com, being managed entirely by the banking entity. The task of Ludoteka.com during this process is limited to sending the user to the payment gateway and finally receiving acceptance of the operation or not by the banks involved in it.

Credit cards will be subject to checks and authorizations by the issuing bank. If said entity does not authorize the payment, Jokosare S.L. You will not be responsible for any delay or impossibility of the payment being finally made.

The fact that the entire banking operation is outside the scope of Ludoteka.com, means that Ludoteka.com does not have or store any card or cardholder data, since such data does not even pass through Ludoteka.com .

Paypal

PayPal is a safe, fast and easy way to send and receive payments worldwide. The user needs to create an account, identified by their email address. Ludoteka.com's work during the payment process is limited to sending the user to the Paypal payment gateway and finally receiving acceptance of the transaction or not by Paypal.

This payment method is also subject to checks and authorizations by Paypal. If Paypal does not authorize the payment, Jokosare S.L. You will not be responsible for any delay or impossibility of the payment being finally made.

In the Ludotek.com service, payments are only accepted through this means when they are made directly from the page corresponding to the payment of Your subscription Ludo+ existing on your website.

Bizum

Bizum is a payment service that links the user's mobile phone number with their bank account, allowing online transactions to be carried out quickly and safely. It is only available from Spain.

As indicated by the Bank of Spain, Purchases made in electronic stores through Bizum offer the same security as other digital payment methods in accordance with the standards regulated by the European Union and national regulations, with the bank ultimately validating the operation.

Bank transfer

It is a means of payment that requires a validation process. Subscription purchase orders in which the User selects the bank transfer as a means of payment cannot therefore be automated. In them there is a delay between the delivery and receipt of the money, and depending on the operation of the banks involved, another delay may be added to the availability by Jokosare S.L. of all operation data. It is also necessary to perform a manual verification of the operation. With all this, since the user performs the operation, it usually takes 1 to 6 working days until the Ludo + subscription is updated.

Through this payment method, the User must ensure that they correctly enter the exact amount of the purchase order, as well as the account number and the transfer reference provided by the system on the corresponding page of this payment method so that the operation can identify the operation and assign the corresponding subscription time to the appropriate username. Failure to follow these steps that the user must follow can make it difficult, and even impossible, to identify the operation in question. The service is not responsible for a non-allocation of a payment, an improper assignment or a delay thereof caused by errors of this type.

SMS sending

The user can increase their Ludo + subscription time by sending a Premium SMS to any of the numbers and in the manner indicated on the information page of the means of payment and on the page of the purchase process (Your subscription Ludo+).

The system is only for sending messages from countries and operators are included in the table on the information page corresponding to this system.

The user is responsible for verifying that their telephone operator offers this service and that they have it activated.

Each company in each country has a fixed rate for sending these types of messages according to the regulations of each of the countries in this area. The same rate table indicates the same for each company and country. Jokosare S.L. It is not responsible for possible errors in the charge charged to the user's telephone operator, remaining under the responsibility of the user, and in the field of the relationship that the user has with their own operator, always ensure availability and rates for this service.

Jokosare S.L. It is not responsible for the loss of those messages that the user would have sent by committing an error in the destination number or the content thereof.

The company responsible for sending SMS PREMIUM is: A.T.S. S.A. Apdo. Correos 3147 Madrid 28080. info@atssa.es. Atn. Client: 900843201.

905 calls

The user can increase their Ludo + subscription time by calling the premium number indicated on the information page of the payment methods and on the purchase process page (Your Ludo + subscription).

The system is only for calls made from Spain from Spanish operators.

The user is responsible for verifying that their telephone operator offers this service and that they have it activated.

The rate of this type of calls is the one indicated on the information page of the means of payment and on the page of the purchase process (Your Ludo + subscription), which is marked by the corresponding regulations.

Jokosare S.L. It is not responsible for the loss of those calls that the user had sent committing an error in the destination number.

Jokosare S.L. It is not responsible for possible errors in the charge charged to the user's telephone operator, remaining under the responsibility of the user, and in the field of the relationship that the user has with their own operator, always ensure availability and rates for this service.

The company responsible for calls to the number 905 400 777 is: A.T.S. S.A. Apdo. Correos 3147 Madrid 28080. Maximum price 1.45eur from fixed network; 2.00eur from mobile network.

Delivery

As it is the acquisition of a service consisting of the right of unlimited use of the gaming service offered through the web, for the purposes of these Conditions, it will be understood that delivery has occurred at the time that the Ludoteka.com system receives confirmation of the payment validly made through the payment method used, and the system has assigned the corresponding subscription time.

Breach and resolution

In case of breach of the rules of use of the service object of this Contract by the User, Jokosare S.L. You will be entitled to resolve it, without the possibility of reimbursement, in the event that it has made any payment.

In case of breach of this Contract by Jokosare S.L., due to an incident that it has not resolved, the User will be entitled to terminate it, committing Jokosare S.L. to refund the proportional part of what you would have paid corresponding to the remaining period of your subscription.

Cancellation of subscription and registration

The User may proceed to unilaterally cancel the subscription contracted at any time during the term of the subscription. Said cancellation will be made at the same time as the user cancels the registration of the username to which it corresponds. Said cancellation will not imply, in any case, the reimbursement of the amounts that the User had paid as consideration for the subscription to the Ludoteka.com service. These amounts are non-refundable.

To make said cancellation of the subscription (and registration of the username), the User must do so through the channel that, for this purpose, is made available on the registration web form itself. As it is communicated in said form throughout the cancellation process, once said will has been demonstrated in a reliable and unequivocal manner through the repeated request of your password, a period of delay of between 48 and 72 hours begins, during which The user may cancel their cancellation request if they simply access the website and identifies with that username. If you miss that period of default without having shown your willingness to revoke your will to cancel, such cancellation will definitely take effect and can no longer be revoked.

Right of withdrawal

The right of withdrawal does not apply, since the Services offered on Ludoteka.com are provided in the form of digital content that is not provided on a material support, once the Services have been acquired, and since the Execution begins automatically once the payment is validly made by the user and with their express consent that it be so with the act of the acquisition itself. All this in accordance with the exception to the right of withdrawal, established in article 103.m) of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.

The User expressly acknowledges knowing that there is this exception to the right of withdrawal, among those included in the aforementioned regulations, and that consequently does not have this right.

Disclaimer

Unless otherwise provided by law, Jokosare S.L. will not accept any responsibility for the following losses, regardless of their origin:

Any losses that were not attributable to any breach by you.

Business losses (including lost profits, income, contracts, expected savings, data, loss of goodwill or unnecessary expenses incurred).

Any other indirect loss that was not reasonably foreseeable by both parties at the time the service purchase agreement was signed between both parties.

Similarly, Jokosare S.L. It also limits your liability for the following cases:

Jokosare S.L. applies all measures concerning providing a faithful visualization of the service offered on the website, and makes available to the user the possibility to try it for free before the user decides to purchase the corresponding subscription, and thus recommends doing so. Therefore Jokosare S.L. is not responsible for the differences or difficulties of access that may exist due to the characteristics of the equipment from which the user accesses the service.

Technical failures that, due to fortuitous or other causes, prevent the normal operation of the service through the internet. Lack of availability of the Website for maintenance or other reasons, which prevents having the service. Jokosare S.L. puts all the means at your fingertips in order to carry out the process of purchase, payment and delivery of the services, however you are exempt from liability for causes that are not attributable to you, fortuitous event or force majeure. In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and Jokosare S.L. You will have an extension in the period to meet them for a period of time equal to the duration of the force majeure. Jokosare S.L. put all reasonable means to find a solution that allows us to fulfill our obligations despite the cause of force majeure.

In general, Jokosare S.L. shall not be liable for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond its reasonable control, that is, due to force majeure.

Jokosare S.L. undertakes to put the means at its disposal to offer a service of the highest possible quality within the limitations of the type of service offered and the means in which it is offered. It also reserves the right to make the cuts in the provision of the service and the modifications therein that it deems appropriate and the user knows and assumes this circumstance. The user assumes punctual failures of supply of the service derived from the conditions of the Internet medium, as well as cuts in the same service for maintenance work.

Jokosare S.L. is not responsible for direct or indirect damages or losses arising from the use of this website, including damage to computer systems and the introduction of viruses.

As it is a service offered through the Internet and for which computer equipment and an Internet connection is essential, the user is solely responsible for ensuring that they have the necessary technical conditions to use the service. The user can try the service for free, and it is therefore recommended that they do so at least before proceeding with any payment operation.

Jokosare S.L. is not responsible for the comments and opinions issued by the users themselves through the communication tools that are available to them (chats).

Written communications and notifications

By using this Website, the User accepts that communications with Jokosare S.L. be electronic (email, notices published on the Website, or personal communications sent through the internal web messaging system).

For contractual purposes, the User agrees to use this electronic means of communication and recognizes that any contract, notification, information and other communications that Jokosare S.L. Send electronically meet the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.

The User can send notifications and / or communicate with Jokosare S.L. through the contact information provided in these Conditions and, where appropriate, through the contact spaces of the Website.

Similarly, unless otherwise stipulated, Jokosare S.L. You can contact and / or notify the User in your email.

Nullity

If any of these Conditions were declared null and void by a final resolution issued by the competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.

Data protection

The information or personal data that the User provides to Jokosare S.L. In the course of a transaction on the Website, they will be treated in accordance with the provisions of the data protection policies (Legal Notice and General Conditions of Use). By accessing, browsing and / or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided is true.

Applicable legislation and jurisdiction

These General Conditions, the access, navigation and / or use of this Website as well as any other matter related to the use and contracting of the Services through it will be governed by the provisions of Spanish legislation. For any dispute that may occur between Jokosare S.L. and Users agree to resolve it in a friendly manner, prior to going to the jurisdiction contemplated. To this end, the parties expressly submit to the jurisdiction of the Courts and Tribunals of the city of Donostia - San Sebastián, with express waiver of the parties to any jurisdiction that may correspond to them. If the User had the status of consumer in accordance with the applicable regulations of consumers and users, the Courts competent to elucidate any claim will be those established in said regulations.

Complaints and claims

The User can send Jokosare S.L. your complaints, claims or any other comments you wish to make through the contact information provided at the beginning of these Conditions.

In addition, Jokosare S.L. It has official complaint forms available to users.